Privacy Policy
Effective Date: August 18, 2026
Absolute Insurance Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including our SMS messaging program.
1. Mandatory SMS Privacy Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. Information We Collect
Personal Information: Name, email address, and phone number provided when you request a quote or submit an inquiry through our website.
Inquiry Data: Details about the type of coverage you're interested in (auto, home, or business) as provided in our contact and quote forms.
Consent Records: Opt-in records and timestamps for all communication channels.
Technical Data: IP address, browser type, and cookies used to enhance your browsing experience.
3. SMS Messaging Program & Usage
By opting into our SMS services, you agree to receive text messages from Absolute Insurance Agency.
Purpose: Absolute Insurance Agency sends SMS messages exclusively for quote follow-ups, policy and coverage updates, and responses to inquiries submitted through our website or by phone. This program does not include marketing or promotional messages.
Frequency: Message frequency varies based on your level of interaction with our services.
Age Requirement: By opting into our SMS services, you represent that you are at least 18 years of age.
Opt-Out: You may cancel the SMS service at any time by texting "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
Support: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance.
4. Children's Privacy (COPPA)
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit any information from anyone under the age of 13.
5. Information Sharing and Disclosure
Absolute Insurance Agency does not sell, rent, or trade customer lists or personal information to any third parties. We do not participate in affiliate marketing where your data is shared with partners for their own marketing purposes. We only share information with service providers (such as our customer relationship management platform, GoHighLevel, and the insurance carriers we work with) to the extent necessary to provide you a quote or fulfill our services to you.
6. Data Security
We implement and maintain reasonable administrative, technical, and physical safeguards to protect your personal information. This includes the use of SSL encryption for all form submissions and sensitive data transmissions to ensure your information is protected against unauthorized access.
7. Contact Information
For questions regarding this policy or to update your information, please contact us using the details below. This information matches our official business filings and the footer of our website.
By using our website and services, you consent to this Privacy Policy.